Queue management in Tunis and Greater Tunis
From downtown to Les Berges du Lac, from Ariana to Ben Arous, Greater Tunis is home to most head offices, branches and a large share of the country’s private clinics. Peaks are predictable: branches opening in the morning, the lunch break in business districts, and the after-work rush.
Local context
In a downtown branch, an overflowing queue is visible from the street. With a ticket on their phone, visitors can grab a coffee or run another errand while they wait instead of standing in the hall.
At noon, around office districts, fast-food counters do most of their day’s work in an hour. A call on the customer’s phone frees the counter and saves buying pagers for every outlet.
Common use cases
Public offices and branches
Telecom shops, insurers, payment counters: a calling screen in the hall and the ticket on the phone.
Clinics and medical practices
Clinics and practices: fewer people in the waiting room, patients waiting in their car.
Restaurants and fast food
Fast food in business districts: the lunch rush without a crowd at the counter.
Pharmacies
Neighbourhood and duty pharmacies: an arrival order nobody disputes.
Remote setup
- 01
Create your account and your branch online.
- 02
Print the QR code (A5 or A6 is enough) and put it where the line forms.
- 03
Open the staff console on the counter’s phone or tablet.
- 04
Optional: show the now-serving screen on a TV.
Frequently asked questions
Do I need a technician to set up ranna in Tunis?
No. Everything happens online: create the account, print the QR and open the console on a phone. Questions? Write to [email protected].
Can we run several branches across Greater Tunis?
Yes. Pro covers up to 3 branches, Business unlimited branches, each with its own counters and screen.
Is the ticket available in Arabic and French?
Yes, and in English. Each customer picks their language on the ticket.