No more names shouted at the bar: the café calls the phone
In a coffee shop the morning rush lasts twenty minutes and everything happens at the bar. Drinks pile up, names sound alike and people in a hurry circle the counter. ranna gives every order a number on the customer’s phone, so they can sit, answer messages or wait outside. The drink calls them when it’s ready.
What goes wrong today
The morning rush
Between 7:30 and 9, everyone waits in the same spot in front of the machine and blocks the way.
Mixed-up orders
Two cappuccinos for Sami a minute apart, and one of them leaves with the wrong cup.
A noisy room
Between the grinder, the music and the chatter, a name called at the bar is easy to miss.
How it works with ranna
- 01
The customer orders and pays, then scans the QR by the till.
- 02
They get a number and see how many drinks are ahead of theirs.
- 03
The barista taps Call while putting the drink on the counter.
- 04
The phone rings: the customer collects the right order, no name confusion.
What matters to you
A clear bar
Customers wait seated or outside and the barista works without a crowd at the machine.
Unambiguous calls
One unique number per order, on the phone and the screen: no more swapped cups.
Easy to start
A QR card and the bar’s phone. No training: one button to call, one to serve.
ranna in your cityTunis · Sfax · Sousse · Nabeul and Hammamet · Monastir · Bizerte
Frequently asked questions
Does it suit a small café with one barista?
Yes. The Free plan covers one counter and 300 tickets a month, often enough to test it at peak hours.
Do customers have to leave a phone number?
No. Tickets work anonymously. Name and phone are optional.
Can numbers be shown on a screen?
Yes. Open the now-serving link on a smart TV or a tablet on the bar.
Which languages does the ticket support?
Arabic, French and English, switchable in one tap by each customer.