Queue management in Monastir
With the Fattouma Bourguiba university hospital, its faculties of medicine and pharmacy and an international airport, Monastir receives patients, students and travellers every day. Around these hubs, practices, labs and pharmacies handle dense queues.
Local context
For a medical lab or a specialist practice, mornings are busy and patients often arrive at the same time. A ticket on the phone spreads the wait outside the room.
In summer, the marina and the tourist zone add seasonal customers to restaurants and cafés, which use the same calling system.
Common use cases
Clinics and medical practices
Practices and labs: the morning queue without a packed waiting room.
Pharmacies
Pharmacies near the hospital hubs: a clear order at the counter.
Public offices and branches
Branches and student services: several counters, one calling screen.
Restaurants and fast food
Marina restaurants in summer: customers wait wherever they like.
Remote setup
- 01
Create your account and your branch online.
- 02
Print the QR code (A5 or A6 is enough) and put it where the line forms.
- 03
Open the staff console on the counter’s phone or tablet.
- 04
Optional: show the now-serving screen on a TV.
Frequently asked questions
Can ranna replace calling names aloud in a lab?
Yes. Patients are called on their phone and on the screen; calling aloud stays possible for those who didn’t scan.
Is patient data protected?
Tickets hold no medical data. First name and phone are optional and visible to staff only.
Can we have one counter per draw station?
Yes. Create as many counters as needed and call each one separately.