Virtual queues in Sfax
Tunisia’s second city and the commercial hub of the South, Sfax welcomes visitors from the whole region every day, for a medical appointment, paperwork or shopping. In clinics, labs and branches that means full waiting rooms and long days.
Local context
Many patients come from outside the city and arrive early so as not to lose their day. Letting them follow their turn on their phone and wait somewhere other than the waiting room changes the mood of a practice.
In shops and branches around the medina and the main roads, the same logic applies: a ticket on the phone, a call when it’s time, and a lighter hall.
Common use cases
Clinics and medical practices
Clinics, practices and labs serving patients from the whole region.
Public offices and branches
Branches and payment counters: several counters, one calling screen.
Pharmacies
Busy pharmacies: a clear arrival order, even at rush hour.
Restaurants and fast food
Restaurants and sandwich shops: the order rings the phone and the counter breathes.
Remote setup
- 01
Create your account and your branch online.
- 02
Print the QR code (A5 or A6 is enough) and put it where the line forms.
- 03
Open the staff console on the counter’s phone or tablet.
- 04
Optional: show the now-serving screen on a TV.
Frequently asked questions
Does ranna work in Sfax the same way as in Tunis?
Yes. The service is online and identical everywhere in Tunisia; the counter only needs an internet connection.
Our patients come from far away. Can they follow their turn on the road?
The ticket is taken on site by scanning the QR. After that the patient can leave: the position updates live on their phone.
How much does ranna cost for a clinic in Sfax?
The Free plan covers one counter. Pro, for several services and up to 5 counters, costs 49 TND a month per branch (490 TND a year), excluding VAT.