The virtual queue built for Tunisia

Your customers’ phone becomes a pager.

They scan a QR code, wait wherever they like, and their phone rings when it’s their turn. No app, no hardware.

Free for one counter · Pro from 49 TND / month

NO MOREpaper ticketscrowded waiting roomsplastic pagersJust a ring.

Try it. Right now.

Scan the code, wait ten seconds, your phone rings. That’s it.

Live demo
NOW SERVINGA-040
COUNTER2

Watch your phone ring

A demo ticket, a 10 second wait, then it rings. Turn the sound up.

Run a restaurant? Open the staff console of a demo restaurant mid-service, no sign-up needed. See the restaurant demo

Scan. Wait. It rings.

  1. They scan

    The ticket lands on their phone.

  2. They wait wherever they like

    Their place and the wait, live.

  3. It rings

    You call, their phone rings and buzzes.

Everything you need. Nothing to plug in.

  • One QR code is enough

    No app, no hardware.

  • Ring, buzz, Wallet

    The ticket in Apple Wallet.

  • TV screen and console

    The number shows in the room.

  • Wait-time stats

    See your peak hours.

  • Multi-counter, multi-branch

    All your branches, one account.

  • Français, العربية, English

    Every customer in their language.

API and webhooks

For developers. Read the docs

{ "event": "ticket.called", "ticket": "A-042" }

Simple as a QR code.

Start free with one counter. Move to Pro when the line grows.

2 months free

Free

0TND

Excl. VAT, per branch

To try it on one counter.

  • 1 counter
  • Up to 300 tickets a month
  • Web ticket that rings
  • Ranna branding on the ticket
Start free

Pro

Most popular

from49TND / month

Excl. VAT, per branch

For busy shops and clinics.

  • Up to 5 counters
  • Unlimited tickets
  • Now-serving TV screen
  • Wait-time stats
  • Your logo on the ticket
  • Email support
Choose Pro

Business

129TND / month

Excl. VAT, per branch

For brands with several branches.

  • Unlimited counters
  • Multi-branch
  • API and webhooks
  • WhatsApp and SMS alerts (usage-based)
  • Priority support
Choose Business

Enterprise

Custom

Priced on your network size

For banks, public services and large networks.

  • Contractual SLA
  • SSO (SAML, OIDC)
  • On-premise or data hosted in Tunisia
  • Guided rollout
Contact sales

WhatsApp and SMS notifications are billed on usage at carrier rates. Prices exclude VAT.

Good questions, short answers.

How much does ranna cost?

Free covers one counter and 300 tickets a month. Pro is 49 TND a month per branch (490 TND a year), Business 129 TND a month (1 290 TND a year), excluding VAT. Enterprise is priced on request.

What is a virtual queue management system?

It is a queue ticket that lives on the customer’s phone instead of on paper or a plastic pager. They take a number by scanning a QR code, follow their position live and get called on their phone.

Do my customers need to download anything?

No. The camera opens a normal web page. There is no app and no account. The ticket is available in Arabic, French and English.

Do I need to buy pagers or a kiosk?

No. A printed QR code and a phone, tablet or computer for staff are enough. A TV for the now-serving screen is optional; any screen with a browser works.

What if they lock their phone or switch apps?

The ticket keeps its place on our side. Most phones still ring if the page stays open in the background, and the ticket catches up the moment they look. WhatsApp alerts for customers who leave a number are coming soon.

Does the phone really vibrate?

On Android, yes. iPhones don’t let web pages vibrate, so there they get the ring sound and the full-screen orange flash.

Can I connect it to my booking or POS system?

Yes. The REST API creates, calls and closes tickets, and webhooks tell your system when something changes. See the developer docs.

What data do you keep about customers?

Only what they choose to give. Name and phone are optional. Staff see them; other customers and the TV never do.

Let them wait somewhere else.